01Booking requirements Please pay a 50% room deposit to secure your reservation. The resort will hold the room for the day while awaiting your completed payment. If payment is not completed within the required period after booking, the resort will cancel the reservation and release the room for other guests.
02Deposit retention policy Once a booking is confirmed, no refund or cancellation is permitted in any form, except in cases of natural disasters or epidemics. For force majeure circumstances, please notify the resort at least 07 days in advance to discuss and agree on retaining the deposit.